In 2018, leasing service Arval Luxembourg, founded in 1989 and fully owned by BNP Paribas, grew by 17% with more than 7,000 vehicles leased.
Arval full service car leasing solutions are delivered in 29 countries by around 7,000 employees. Last year, Arval leased fleet grew by 8.2% overall, reaching 1,193,910 vehicles. The number of vehicles ordered increased by 9% year-on-year, totaling 353,302 vehicles. In addition, the number of end-of contract vehicles sold was flat versus 2017, totaling 254,207.
The four key geographies of Arval posted excellent growth figures: France +5%, UK +5%, Spain +19% and Italy +8%. Double-digit growth was booked in many other areas such as in the Benelux (+12%), Southern Europe (+16%), Central Europe (+14%) and the Nordics (+25%). Last year, Arval grew across all corporate client segments, with +4% in the Corporate & Public segments and +17% in small and medium enterprises.
Similarly, in 2018, Arval successfully rolled out its offers for private individuals in Europe, the private lease fleet having increased by 45% between 2017 and 2018. In the Netherlands, Arval launched an online car store for private customers where they can select the car that best suits their needs and lease it through an all-inclusive, hassle-free service package. The goal is to introduce this new qualitative customer experience across several other European countries in 2019.
Other new offers emerged in 2018, such as the innovative “SMaRT” (Sustainable Mobility and Responsibility Targets) approach, designed to satisfy the changing needs of clients in building their energy transition strategies and help fleet managers throughout their execution and follow up. Arval also launched its “Electric Vehicle Offer”, which covers the whole Electric Vehicle (EV) ecosystem, including home and workplace charging point installation, integrated payment solutions and Electric Vehicle digital services. The offer allows trial periods and additional services, including a petrol/diesel vehicle replacement option for short periods such as holidays. It is now available in 12 countries including France, the UK, Belgium, Norway, the Netherlands and Germany and is being rolled out in several EV mature markets. Moreover, Arval extended its offer to private individuals with the digital solution “Arval For Me”, which gives its members full access to a unique range of services including maintenance and repair, as well as directly linked mobility services. This platform is currently available in Italy and Spain with about 12,000 members.
Arval’s strategy for the coming years is all about further growth, fostered by more innovations and digital applications fit to offer a broader range of mobility services to its clients and prospects. On the Human Resources side, Arval just implemented its employer promise, “A place for people in action”, committing itself to giving employees the resources they need in order to bring forward new ideas, deliver performance and grow.
