Kanner-Jugendtelefon (KJT) has announced that it is looking for volunteer Online Help counsellors.

Since 2015, the KJT has been operating its youngest service, the English-language Online Help, a substantial offer for children and youths, as well as for parents. A fully trained team at KJT's Online Help of English speaking counsellors treat each request with openness, respect and in a non-judgmental way.

Why is the Online Help important?

Sometimes children and teens experience difficult situations and are ashamed. Sometimes, it is difficult to speak openly about something. In these moments, it is sometimes helpful and easier to contact a low-threshold and anonymous service, especially in small communities as in Luxembourg. Sometimes, children who contact KJT dare for the first time to talk or to write about their concerns. KJT listens to them and can give advice. Contacting KJT can be a glimmer of hope in a desperate situation. Sometimes, KJT motivates them to make a second step, to ask for help from their family, in their circle of friends or to ask help in their school or in an adequate service related to the topic.

The essential principles governing KJT's work are: Confidentiality, No intervention, Availability, Respect and Tolerance.

The most common messages KJT receives are related to bullying, family relationships, physical and sexual abuse, as well as drugs and peer-related worries.

KJT is organising a new training group and is looking for new volunteer Online Help counsellors who want to join its team.

Who can participate?

Any man or woman interested on children and adolescents and on psychological or pedagogical topics. Future volunteer counsellors should be psychologically resilient, be flexible in their thoughts and open-minded. Those who have the ambition to learn something new and without being afraid of personal development, are asked to contact KJT.

Training requirements

70 hours, taking place on Wednesday evenings from 19:00 to 22:00, such 3x a year on weekends (Friday 19:00-22:00, Saturday 09:00-17:00).

People interested in becoming a volunteer trained Online Help counsellor are invited to join KJT at its information evening taking place on Wednesday 10 December 2018 at 18:00. KJT will provide an overview of the services of KJT and details about the training, followed by a question and answer session related to every possible questions about being a volunteer counsellor at the Online Help of KJT.

For registration and questions, email: contact@kjt.lu. For more information about the Online Help, see www.kjt.lu.