Maxime Hennau, Head of Spike Luxembourg; Credit: Spike Luxembourg

On Monday 26 May 2025, Spike Reply, a company specialising in cybersecurity and data protection, officially announced the opening of its new office in Luxembourg.

According to the press release, this strategic expansion emphasises the company's commitment to supporting both financial and non-financial organisations in navigating today's increasingly complex cybersecurity landscape.

The Reply Group has been supporting companies with their cybersecurity challenges for over 20 years and has maintained a presence in Luxembourg since 2009. However, until now, there was no dedicated local entity focused exclusively on cybersecurity.

"As cybersecurity becomes a top priority for organisations across all sectors, we have decided to establish a dedicated local office in Luxembourg. This move will strengthen our presence in the local ecosystem and enable us to better support our clients with tailored, on-the-ground expertise," said Maxime Hennau, Head of Spike Luxembourg.

With over two decades of experience, Spike Reply now operates in five countries (Italy, Austria, Germany, the United Kingdom and Luxembourg) bringing together more than 1,000 qualified and certified cybersecurity professionals. The company offers a range of services, including Security Operations Centre (SOC) services, cybersecurity testing, cloud security, threat detection and response, identity and access management, secure architecture design, and compliance with international standards and regulations.

Spike Reply added that it delivers end-to-end solutions, from security assessments and implementation to fully managed security services.

By combining local presence with international expertise, Spike Reply described itself as "uniquely positioned" to address the specific challenges faced by Luxembourg-based organisations, especially in a context of increasing regulatory requirements and limited in-house cybersecurity capacities.

The company noted that, as cyber threats continue to escalate, European regulators are reinforcing digital resilience through new regulations such as DORA and the revised NIS2 Directive. Luxembourg is actively aligning with these initiatives by expanding its national cybersecurity framework to include a broader range of organisations, from critical infrastructure providers to mid-sized companies. Spike Reply said this reflects the country's commitment to digital security and its proactive approach to building a resilient digital economy.

In this context, the role of the Chief Information Security Officer (CISO) is considered "more critical than ever". However, many small and mid-sized enterprises (SMEs) reportedly struggle to recruit or afford full-time cybersecurity leadership. Spike Reply said it is addressing this gap by offering CISO-as-a-Service: "a flexible, cost-effective solution that provides companies with access to senior cybersecurity expertise tailored to their specific needs".

While Spike Reply Luxembourg benefits from the expertise of its international network, it also collaborates closely with other Reply entities in Luxembourg to co-develop innovative solutions. These partnerships are said to leverage cutting-edge technologies and cloud-native platforms to address evolving regulatory and operational challenges.

Spike Reply offered the example of the collaboration with Business Elements Reply, a Microsoft Solutions Partner specialising in Dynamics 365 and Power Platform. Together, they developed a tailored solution to help companies meet DORA's specific requirements, particularly the obligation to create and maintain a Register of Information. Built on Microsoft Power Platform, the solution is said to centralise data in a secure cloud environment, replacing manual, fragmented processes with an intuitive interface. It also reportedly enables direct data imports, automated updates across reporting templates and full traceability.

Spike Luxembourg said further announcements will follow.