OECD Survey Shows Strong Trust in Luxembourg Public Services

On Monday 29 June 2026, Luxembourg’s Ministry of the Civil Service reported that a recent survey by the Organisation for Economic Co-operation and Development (OECD) showed that Luxembourgers display above-average trust in their public institutions.

According to the ministry, the 2026 survey on the determinants of trust in public institutions was conducted in Luxembourg and 37 other countries and published on Monday 29 June. It places Luxembourg in a strong position, with 58% of Luxembourgers saying they trust the Civil Service, compared with only 45% on average across the other countries surveyed by the OECD.

The OECD survey also showed that 86% of Luxembourgers are satisfied with the administrative services they have used, a key factor in trust in the civil service, compared with an OECD average of 67%. These figures confirm the strong results of the Eurobarometer on satisfaction with administrative services, where 75% of respondents in Luxembourg said they were satisfied, compared with only 46% on average in the rest of the EU.

The ministry said this trend is supported by trust in everyday administrative procedures, such as the processing of benefit applications, where 68% of Luxembourgers consider that their procedures are handled fairly, an increase of five percentage points compared with the figures from the study published in 2024. As for the management of sensitive information such as personal data, 57% in Luxembourg believe that the government uses it legitimately, compared with an OECD average of 52% across surveyed countries.

Another positive trend highlighted by the OECD survey in the Grand Duchy is that 55% of Luxembourgers said they have high or moderately high trust in their government, compared with only 40% on average across the other OECD countries surveyed. Trust in the police reaches 77% and 73% in the courts. In contrast, trust in political parties stands at 35%.

“I am reassured to see that Luxembourgers’ trust in their public institutions remains very high compared with other European countries engaged in the fight against populism,” said Luxembourg’s Minister for the Civil Service, Serge Wilmes.