Martine Hansen, Luxembourg Minister of Consumer Protection, surrounded by members of the Consumer Council;
Credit: Directorate of Consumer Protection
On Tuesday 14 July 2026, Luxembourg’s Directorate for Consumer Protection reported on the meeting of the Consumer Council, which met for the first time since the entry into force of the law and the Grand-Ducal Regulation of 23 April 2026, which updated its composition and operating procedures.
The Directorate for Consumer Protection noted that on this occasion, Martine Hansen, Luxembourg’s Minister for Consumer Protection, attended the meeting to thank the Council members for their contribution to the work that led to this reform, which aims to strengthen the role of this tripartite advisory body in discussions relating to consumer protection policy.
After nearly twenty years of existence, the Consumer Council undertook a review of ways to increase its effectiveness and visibility.
The new provisions have notably expanded its membership through the inclusion of the Media, Connectivity and Digital Policy Department, the European Consumer Centre (ECC Luxembourg), and the Chamber of Agriculture. They also enable representatives of consumer interests and employers' organisations to propose the preparation of opinions on matters relating to consumer protection.
“The changes made to the operation of the Consumer Council will enable it to play an even more active role in analysing emerging challenges and in shaping a consumer protection policy that is adapted to the realities of today and tomorrow, particularly in a context marked by the digital transformation of our society,” emphasised Minister Hansen.
The meeting also provided an opportunity to review the Fair Price Charter and examine the 18th report on its implementation.
Moreover, the Directorate for Consumer Protection presented the draft laws currently undergoing the legislative process, as well as several current European policy files. Council members were informed in particular of the ongoing work on the transposition of Directive (EU) 2025/2647 on the out-of-court resolution of consumer disputes, as well as discussions at European level concerning the revision of the Regulation on cooperation between consumer protection authorities and the future Digital Fairness Act. These exchanges provided an overview of the main legislative initiatives expected to shape consumer protection policy in the years ahead.
Credit: Directorate for Consumer Protection
