ACL Reports Nearly 191k Members, 196k Assistance Calls in 2025

The Automobile Club of Luxembourg (ACL) held its Annual General Meeting on Thursday 11 June 2026, presenting the results for the 2025 financial year and reporting that its membership had reached nearly 191,000, maintaining its position as Luxembourg's largest mobility organisation.

During the meeting, members approved the 2025 financial statements, the allocation of the annual result and the budget for the current financial year.

According to ACL, demand for assistance services remained high in 2025. The organisation handled almost 196,000 calls and provided support 24 hours a day, seven days a week. In 85% of cases, breakdowns were resolved on site, allowing members to continue their journey quickly and safely.

ACL reported that member satisfaction reached nearly 98%.

“For more than 90 years, ACL has supported its members in their mobility. The results achieved in 2025 show that this mission is more relevant than ever and confirm the trust our members place in us,” commented Yves Wagner, President of ACL.

According to ACL, 2025 was marked by the continued modernisation of the organisation and its services, with a focus on improving efficiency, enhancing service quality and preparing for future mobility challenges.

The organisation noted that it now supports members across a broad range of mobility-related activities, including road safety, travel services, motorcycling, historic vehicles, karting, motorsport and emerging mobility solutions. In 2025, this commitment included information and awareness initiatives, as well as events such as GO electric Day, aimed at promoting understanding of electric mobility and new mobility technologies.

Road safety remained one of ACL's core priorities. According to the organisation, it continued to support awareness campaigns, training programmes and educational initiatives in cooperation with partners including Sécurité Routière, the Police Grand-Ducale and the Fédération du Sport Cycliste Luxembourgeois (FSCL).

At the end of 2025, ACL employed 224 people, with more than 50 new employees joining the organisation during the year.

“Mobility is becoming increasingly complex, but our ambition remains simple: to provide our members with useful, reliable and accessible services. Whether they travel by car, motorcycle, bicycle or any other means, ACL aims to remain their trusted mobility partner and help shape the mobility solutions of tomorrow,” said Miriam Eisenmenger, CEO of ACL.